YVP connects skilled virtual professionals with Australian businesses across industries like mortgage broking, financial planning, real estate, healthcare, accounting, legal, e-commerce and trades. We place roles such as Mortgage Associates, Bookkeepers, Financial Planner Assistants, Personal Admin Assistants, Telemarketers and Social Media Managers, alongside onshore Australian roles.

It depends on the role. Some positions, like Mortgage Associate or Bookkeeper, call for relevant industry experience or qualifications, while others place more weight on communication skills, reliability and willingness to learn. The role listing will tell you what's required, and our team can point you toward the best fit if you're not sure.

You apply for a specific role through our careers page, and our recruitment team reviews your application against what that role needs. From there, the process may include an interview, a skills or practical assessment, and reference checks, depending on the position. If you're shortlisted, we'll keep you updated at each stage rather than leaving you guessing.

Most Virtual Associate roles are fully remote, so you work from wherever you're based. We also recruit for AU Onshore roles for businesses that specifically need an Australia-based hire. Those listings will say so clearly.

Working hours are set per role and are usually aligned to the client's business hours (typically AEST) so you can work as a real part of their team. Exact hours, shift patterns and time-zone expectations are confirmed with you before you accept a placement.

This depends on the engagement model the client has chosen. In some placements, YVP continues to manage your employment administration while the client directs your day-to-day work. In others, the client takes over the employment relationship directly after you're placed. Your offer and onboarding will make clear which applies to your role.

It depends on the role. For high-security placements, the client typically provides a rental laptop so their systems and data stay properly controlled. For most other roles, you're expected to have your own home office set up: a working laptop, external monitor, headset and other essentials most experienced WFH Virtual Associates already have. Either way, we strongly encourage having a back-up power source and back-up internet connection on hand, so a blackout or outage doesn't disrupt your productivity or your client's work.

Yes. YVP provides training and support through our Virtual Associate community, and clients are aware that they need to provide their own training as part of onboarding, so you're properly brought into how their business actually operates: things like where they save documents, what tools they use and how their workflows run. Many of our Virtual Associates also highlight the culture and career development opportunities within the YVP community.

Browse current openings on our Hiring page and submit your application for the role that fits you best. If nothing is an exact match right now, you're welcome to submit your resume anyway. We keep strong candidates in mind as new roles come through.

Under the Outsourced Model, YVP continues managing agreed HR, payroll and employment administration while your business directs the team member's daily work. Under Direct Placement, YVP completes recruitment and placement, then your business takes over the ongoing relationship. We also offer Onshore Direct Placement for businesses that specifically need an Australia-based employee.

You don't need to decide before speaking with us. A discovery call helps us understand the role, your preferred talent location, budget and how much ongoing employment administration you want to carry. From there, we recommend the most suitable structure.

Across all engagement models, your business directs the person's daily priorities, workflows, communication and performance. What changes between models is who handles the ongoing employment or engagement administration behind the scenes.

Timing depends on the role, experience required and candidate location, so we provide an indicative recruitment plan rather than a blanket timeframe. Rather than a large volume of resumes, we present a curated shortlist based on your brief, because relevance matters more than quantity.

Screening is tailored to the role and may include initial interviews, practical or technical assessments, behavioural or psychometric tools, reference checks and credential verification. Your proposal will set out exactly what applies to your search.

Yes, provided the role, candidate requirements and professional boundaries are clearly defined upfront. Team members work within the agreed scope, required supervision, access controls and any applicable qualifications or authorisations for your industry.

It depends on the model. The Outsourced Model runs on a recurring management fee plus any applicable setup fee, while Direct Placement and Onshore Direct Placement are one-time placement fees. Exact fees, inclusions and any placement protections are set out in your proposal and agreement.

Any trial, replacement or guarantee terms depend on the model and signed agreement. If a concern comes up, get in touch with YVP promptly so we can review the applicable support process and eligibility conditions with you.

Yes. YVP's Information Security Management System is certified to ISO 27001:2022, reflecting a structured approach to information security and risk management across our recruitment and placement process.

No. Come with the problem you want to solve or the work that's taking too much time, and we'll help turn that into a practical role brief during your discovery call.