Privacy Disclosure Statement

We may collect the following personal and sensitive information:

• Full name, contact details (email, phone number)
• Employment and identification information
• Financial and billing details
• Resume, work history, qualifications, and references (for job applicants)
• Activity on our website, CRM platforms, and communication tools
• Other information necessary for business operations or legal compliance

Your information may be collected:

• Directly from you via online forms, emails, or calls
• Through our recruitment platforms or job applications
• Via third-party providers or referral partners (with your consent)
• Automatically through cookies and analytics on our website or systems

We use your information for purposes including:

• Assessing job applications and managing employment or contractor relationships
• Matching Virtual Associates with suitable client roles
• Facilitating onboarding, payroll, and compliance obligations
• Communicating updates, offers, and opportunities
• Monitoring and improving our services
• Complying with legal and regulatory requirements

We use secure, cloud-based platforms located in Australia and/or the Philippines with data encryption, access controls, and security monitoring. Only authorised personnel have access to your personal data.

We may share your information:

• With clients or partners where necessary for placement or onboarding (with your consent)
• With government authorities or legal representatives when required by law
• With technology or service providers who assist in our operations (under strict confidentiality agreements)

Given our operational presence in both Australia and the Philippines, some personal data may be processed or stored offshore. We take all reasonable steps to ensure your data is handled in a manner consistent with Australian privacy standards.

You have the right to:

• Access or correct your personal information
• Withdraw consent (where applicable)
• Lodge a complaint if you believe your privacy has been breached
• Requests can be made by emailing: hello@yourvirtualpartner.io

This Privacy Disclosure may be updated from time to time. We encourage you to review it periodically on our website or upon receiving notification of updates.